General Conditions

Stay

Booking for 7 nights means: arrival after 12.00 on the 1st day of booking and departure on the 8th day before 10.00.

The NIGHTS of stay in the apartments are counted in the same way as the hotels.

 

Handing over the keys

Upon arrival at the airport, before collecting your bags, call the mobile number 0034 609 587170, to communicate your arrival and make an appointment after about 30 minutes in front of the main entrance of the residence to hand over the keys.

To get to the residences in Playa de las Amèricas and Los Crisitianos, we recommend taking a taxi that you will find at the Reina Sofia Sur airport exit. (cost: +/- € 25.00)

 

Arrival time

Every day from 12.00 to 23.30, except for delays due to the airline.

 

Apartments

All our apartments are supplied with linen and will benefit from free final cleaning after your departure.

For stays longer than 3 weeks, price to be agreed. With washing machine supplied to the apartment.

The washing machine is included in the price for a minimum stay of 3 weeks.

 

Payment

50% of the total must be sent by bank transfer (faxing of the bank slip of the transfer and photocopy of an identity document of a resident) and the rest of 50% upon delivery of the keys and viewing of the apartment with contract signature.

Before making the bank transfer, we kindly ask you to confirm availability by telephone.

During the period 15/12 – 15/01 the price per week of each apartment will undergo an increase of 200.00 euros.